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Terms & Conditionals

MEASUREMENT INSTRUCTIONS

IMPORTANT: Reading our measurement information is crucial to ensure a proper fit for your product. We craft each item according to your precise measurements; therefore, it's essential that you make deductions accurately on your own. We must emphasise that any discrepancies in measurements resulting from incorrect deductions are not the responsibility of our company.

Download your measure guide here

MANUFACTURING & SHIPPING TIMEFRAME

Currently, the standard manufacturing timeframe for orders stands at 10 - 14 working days from the date of purchase. However, please be aware that this timeframe may be extended due to the following reasons:

  • During peak periods

  • After promotional events

  • Supplier stock shortages

  • Delivery delays

Should any of these situations occur, rest assured that Doolans Group will promptly notify the customer about the delay and provide an estimated time of completion.

Once your order is meticulously crafted to your unique specifications, it will be carefully packaged for shipment and sent directly to your requested shipping address via Regional Road Express. After dispatch, you will receive a connote number to track your shipment. Kindly note that Regional Road Express does not offer an online tracking system to our customers. If you have any concerns about your freight not arriving within the estimated timeframe mentioned below (please consider weekends and public holidays), please do not hesitate to contact us and provide the connote number for reference.

Approximate Delivery times

Sydney: NSW 4-5 Days

Newcastle: NSW 4-5 Days

Canberra: ACT 4-5 Days

Brisbane: QLD 5-6 Days

Cairns: QLD 5-7 Days

Melbourne:  VIC 4-5 Days

Adelaide: SA 4-5 Days

Port Augusta: WA 5-6 Days

Perth: WA 7-10 Days

Port Hedland: WA 7-10 Days

Alice Springs: NT 7-10 Days

Darwin: NT 7-10 Days

Hobart: TAS 7-10 Days

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